Service

Email Marketing & Automation — Owned revenue that works while you sleep.

Klaviyo flows, segmentation and campaigns that turn one-time buyers into repeat revenue.

Service overview

Overview

Email is the highest-margin channel you own — and for most stores it's running at a fraction of its potential, with a monthly broadcast and no lifecycle automation behind it.

I build the full Klaviyo flow suite, segment your list by real purchase behaviour, and pair it with on-site capture so the list keeps growing with qualified subscribers.

Who this is for

  • Stores with strong acquisition but weak repeat purchase rates
  • Brands sending campaigns with no automated flows behind them
  • Subscription and consumable businesses with predictable reorder cycles
  • Merchants whose email revenue share sits below 20%
Start a project
Scope

What's included

What's included

  1. 01

    Account & data audit

    Deliverability, integrations, list health and existing performance.

  2. 02

    Core flow suite

    Welcome, abandoned cart, browse abandonment, post-purchase, winback, replenishment.

  3. 03

    Segmentation

    Behavioural and lifecycle segments that actually change what people receive.

  4. 04

    On-site capture

    Forms and popups tuned for qualified signups, not vanity list growth.

  5. 05

    Templates

    Branded, mobile-first, accessible email templates your team can reuse.

  6. 06

    Campaign calendar

    A planned cadence with briefs so sending isn't improvised.

  7. 07

    Deliverability

    Authentication, warmup and sunset policy so you reach the inbox.

  8. 08

    Reporting

    Revenue by flow and campaign, with a prioritised improvement list each month.

Process

How we'll work together

Process

  1. 01

    Audit

    Current setup, data quality and revenue attribution baseline.

  2. 02

    Strategy

    Lifecycle map covering every stage from first visit to loyal repeat buyer.

  3. 03

    Build

    Flows, segments, templates and capture implemented and tested.

  4. 04

    Launch

    Staged activation with monitoring on deliverability and engagement.

  5. 05

    Optimise

    Subject, timing, offer and content testing across the highest-volume flows.

  6. 06

    Scale

    New flows and campaign programmes added as the list and catalogue grow.

What you get out of it

  • A meaningful lift in the share of revenue from owned channels
  • Automated recovery of carts and browsing sessions that would be lost
  • Higher repeat purchase rate and customer lifetime value
  • A list that stays healthy and reaches the inbox
FAQ

Questions about this service

Frequently asked questions

Next step

Ready to start with Email Marketing & Automation?

Send over the details and you'll get a considered reply within one business day.